No quote
to request
Flat rates, published openly.
No quote to request, no discovery call to sit through, no subscription. You know what an audit costs before you ever contact us.
- Pay per audit. Nothing recurring, nothing to cancel.
- Paid once, upfront. Invoice issued automatically.
- Card handled by Stripe. We never see your card number.
Same delivery
on all three
One journey
$297 USD
One journey, the one that costs you the most. Three people try to follow it and tell you where they stopped.
- 1 journey of your choice: a purchase, a sign-up, an appointment…
- 3 real testers, matched to your market
- Desktop or mobile, your choice
- A written report: obstacles ranked by severity, quotations, fixes
Three journeys
$797 USD
≈ $266 per journey, seen by 5 testers
Your three main journeys, on desktop and on mobile. Enough to know whether the problem is one page or the whole site.
Everything in Essential, plus
- 3 journeys instead of one
- 5 real testers instead of three
- Desktop and mobile: you see where the two diverge
- Comparison across journeys: what blocks everywhere, what blocks in one place
Every journey that counts
$1,997 USD
from $250 per journey, seen by 7 testers
Everything a visitor might try to do. For those who would rather know it all at once than come back in six months.
Everything in In-depth, plus
- 8 journeys: enough to cover anything a visitor might attempt
- 7 real testers instead of five
- Each journey run on two browsers per device, not one
- A technical check on every one of the eight, not a sample
Technical check
Bug hunting throughout the tested journey: broken links, forms that silently fail, layouts that collapse on a given browser. Each defect comes with the device, the browser, the steps to reproduce and a severity rating.
Whichever
you choose
What you get, whichever you choose
The price changes the depth of the study. It never changes the standard of the work.
- 01
Real people, never software
Testers matched to your market, language, country, age and device. Recruited and paid by us. Never bots.
- 02
Word-for-word quotations, with the moment they were said
Read what a prospective customer said, word for word, with the point in the session where they said it. One sentence that settles it, not two hours of footage to sit through.
- 03
How many testers hit each problem
“Four testers out of five” turns an opinion into evidence: the number that ends internal debates about whether a problem is real.
- 04
A concrete fix for every obstacle
What to change, where, and an honest estimate of the effort involved. Written so you can forward it to a developer without explaining anything first.
- 05
Web report and PDF
Read it in your dashboard or send the PDF to your team. Written so the report stands on its own: nothing else to open, nothing else to watch.
Stated in
plain terms
What we commit to, in plain terms.
The testers are real people, recruited and paid by us. Every obstacle we report comes with a concrete fix, and the report is yours to keep and to share with whoever builds your site.
Asked before
every first
order
Before you order
01Why is the price not per hour?
Because you are not buying our time, you are buying a decision. A flat rate means you know the cost upfront and we carry the risk if a study takes longer than expected.
02Do you take payment before or after?
Before. The audit is paid in full when you order, which is what lets us recruit and pay testers immediately. If you change your mind before recruitment starts, you are refunded in full.
03What if I need more than three journeys?
Take the Full audit: it covers every flow on the site, with seven testers. Beyond eight journeys, write to us first — at that scale the study needs a scoping conversation before a payment.
04Are taxes included?
Prices are shown in US dollars, excluding tax. Any applicable tax is calculated at checkout based on your country, and appears on your invoice.
05Can I have an invoice for my accountant?
Stripe issues it automatically once the payment goes through, and the link stays in your dashboard. It carries the billing name and address you enter at checkout.
No call.
No commitment
See the work before you buy it.
Choose an audit, tell us the page to start from and what a visitor should be able to do. We start recruiting testers as soon as you have paid, and the report reaches you within seven business days.
Choose your audit